Terms & Conditions

By placing an order and confirming payment on the website of Pro Aerosols you are entering a legally binding contract in accordance with the following terms and conditions of sale.

It is a criminal offence to knowingly sell aerosol paint to anyone under the age of 16. By purchasing from this web site using a credit or debit card you confirm that you are over the age of 18, or are not acting for someone who is under the age of 18.

Specifications on this website of the goods to be sold may be altered as a result of our continuous efforts to improve product quality and performance.

All colours are generally available. If for any reason an item is subsequently found to be unavailable when collating your order, then we will will contact you to decide immediate action.

The price of the goods shall be the price listed on our website on the date of your order. All prices displayed on the website are quoted in UK Pounds Sterling and must be paid in full.

We will treat each order for goods, which is confirmed when you proceed from the relevant Payment screen, as an offer by you to purchase the goods and services subject to these terms and conditions. We shall supply you, subject to availability, with the quantity and specification of goods set out in your order. We shall confirm each order by email and such confirmation shall be our acceptance of the contract between us.

If you have any problems when attempting to order online, technical or otherwise, telephone us on 01908 272 855 or email info@proaerosols.com

Payment may be made by any of the methods indicated on our website. Goods will not be shipped unless payment is received in full .

Delivery shall be made at the address specified by you at the time of ordering. Goods are usually despatched within 48 hours but delivery times quoted are approximate only and we cannot be held responsible for any inconvenience arising from failure to provide the advertised service because of factors which could reasonably be considered to be outside our control. We strongly advise that if the goods are required for a specific date they are ordered in advance to avoid any disappointment. Risk of damage or loss of the goods shall pass to you at the time of delivery to the specified delivery address.

Pro Aerosols wants you to be totally satisfied with your purchase. If for any reason you are not entirely happy with your order Pro Aerosols will refund the value of the goods supplied provided that you first notify us of your intention to cancel using the procedure outlined here and providing that the goods, together with the original invoice, are returned to Pro Aerosols in perfect condition to the address specified on the invoice within seven working days after the day of delivery. A certificate of posting should be obtained as we cannot be held responsible for the non-delivery of goods to our address without it. Unfortunately, we are unable to refund any custom mixed colours. All returns and exchanges must be notified within 30 days of purchase, this includes any faulty, damaged or unwanted products. We do not offer any exchanges or refunds outside of the 30 days of purchase.

Pro Aerosols have the right to refuse any refunds or exchanges, please call us to discuss any issues with your purchase.

Please fill out the RMA form and then call us on: 01908 272 855.

Damaged or Defective Goods
If, in the unlikely event, your goods arrive in a damaged condition or are defective, you must inform us as soon as is practically possible stating the invoice number and the nature of the defect or shortage. Failure to do so will deem that you have accepted the goods. If for any reason a replacement is not available for a damaged or defective item then Pro Aerosols will refund the value of the returned goods to the original payment method.

Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens’ Advice Bureau.